Privacy Policy

This Privacy Policy explains what information we, Kiio Inc. (“Kiio”), collect about you and how we use it.  This policy applies to information we collect not only on this website, but also in communications such as e-mail, text and other electronic messages; and through software, including mobile and desktop applications, that you download from us.

By using this website or our other services, you consent to the practices outlined in this Privacy Policy.  We reserve the right to change this Privacy Policy, and if we do, any such changes will be included on this page so that current privacy information will always be available to you.


Personal information

The only personal information we collect is personal information that you voluntarily provide to us.  We don’t collect personal information without your knowledge.

We may require the collection of certain personal information to be able to use certain of our services, such as to register for an account or to use our software.  The information you provide will be used by us to provide you our products, software, information and/or services. We may also use your name, phone number, email address, or home address to send you promotional materials and other information about products and services that may be of interest to you. You may opt-out of receiving any additional promotional information by unsubscribing, or by emailing us at privacy@kiio.com.

If you voluntarily disclose personal information on any forum, bulletin board or chat area of a Kiio site, this information (including, for example, username, email address, and any information disclosed in your communication) can be collected, correlated and used by third parties.  Such activity is beyond the control of Kiio, and any such voluntary disclosure is at your own risk.

Should you choose to download our software applications, specifically through your use of that software, we may also collect personal health information that may be protected by HIPAA and other patient privacy laws, and which we will treat in accordance with those laws to the extent applicable.  We may provide third parties aggregated and anonymized health information.

Should you wish to update or correct personal information previously submitted to us, please contact us at privacy@kiio.com.  We will make reasonable efforts to accommodate such requests, provided they do not compromise privacy or security.

Our website is not intended for children under 13 years of age; we do not knowingly collect personal information from children under 13 using our website.  If you learn that our Services are being used by a child under the age of 13, please contact us at privacy@kiio.com.


Traffic data and other non-personal information

We may automatically collect and store certain non-personal information concerning the traffic to our website and web applications, including, for example: the browser software you use and your operating system; the date and time you access our sites; and the internet address of the site from which you linked to our website or web application.  We use this information as anonymous aggregate data for business purposes such as to determine the number of visitors to different sections of our website, to ensure the site is working properly, and to help us make the website more useful.  We also use this information to see where leads are generated in an attempt to better optimize our ongoing internet marketing efforts.  We may provide this information in aggregate statistical form to third parties.  In some cases we may use this information to recognize repeat users, enabling us to provide an enhanced personal experience to the user.

Accepting cookies on our site is voluntary; you may still use the site if you decline cookies.  However, you may not be able to create an account or log into an account if you decline cookies.

You may also provide us with other non-personal information.  For example, you may provide us with information regarding how you learned about us, or you may provide us with information regarding why you are interested in our products or services.  This information may be used by our marketing and product personnel to better optimize our ongoing marketing and product development efforts.


Links

Our website or web applications may contain links to other websites and may provide opportunities to publish certain information to third party websites or social media platforms.  We are not responsible for the content or privacy practices of that website, platform, or any other linked services.  We encourage our users to be aware when they leave our website or web applications, and to read the privacy policies of each and every website that collects or publishes personal information.


Third party service providers

We may work with certain third parties that provide services in connection with our website or in connection with our business.  These third parties may collect personal and non-personal information from users of our services.  For example, monetary transactions may be facilitated by a third party payment processor, in which case you and/or Kiio would share your information, including information about your financial accounts, with the processor, for this purpose.  We encourage our users to read the privacy policies of any third parties.  Kiio is not responsible for the content or privacy practices of any third parties. If you have questions about who provides services for our website or web application please do not hesitate to contact us at privacy@kiio.com.


Security

When you submit personal information via our services we take efforts to protect your information both online and offline. Please keep in mind, however, that whenever you give out personal information online, such information is not always secure in transit.  While we strive to protect your privacy and secure your information, we cannot guarantee the security of information sent over the internet, and you disclose such information at your own risk.